Innovation – Genteel keeps working on innovation products and adapts to bring new manufacturing technologies and processes to market.
Customer Satisfaction – Genteel aims to satisfy our customers in every aspect, from our wide-range of products, our manufacturing technologies, the quality of products, our professional customer service/response, and overall value to achieve the win-win situation between customer and Genteel.
We value cooperation with our customers, suppliers and our workers.
With customers – we develops and runs a customer-oriented culture to develop business. We try everything we could to meet the requirements of our customer by providing creative quality products, reasonable pricing and satisfactory & in-time service. Our customers are located throughout the world. They are our partners. When considering offshore production, there is only one company to consider – GENTEEL.
With suppliers – we develop and runs a win-win relationship with all of our suppliers by doing seasonal audit, having lessons regarding new regulations, sharing quality control methods with them. Most of our main suppliers are located around us, even some of them in the same industry area, which brings shorter lead time and more convenient communication. They are also our partners
With employees – we develop and improving the working environment and increase efficiency, safety and comfort in connection with all our staff. The company provides a lot of training opportunity for all the employees on how to improve their capabilities. The general manager often talks to the employees and usually visits their families to better understand their lives and provides assistance if needed.
All we hope is to create a tri-win situation for long-term relationship with all our partners.